At Studio Bessangana, we take care in preparing and delivering your order so it arrives in perfect condition. Please review the following shipping details before placing your order.

Processing Times

• In-Stock Items: Ship within 3–5 business days.
  
• Pre-order or made-to-order items: See our Pre-Order Terms & Conditions for production and shipping timelines.
  

Shipping Methods & Costs

• Shipping rates are calculated at checkout based on your location and the weight of your order.
  
• We ship using trusted carriers to ensure safe and timely delivery.
  
  Customs & Import Duties

International orders may be subject to customs duties, taxes, or other import fees, which are determined by your local customs authority. These charges are the responsibility of the customer. We cannot estimate these fees in advance.

Delivery Times

Delivery times vary depending on your location and shipping method. Please note that international shipments may be delayed due to customs processing.

Lost or Stolen Packages

We are not responsible for lost or stolen packages after they are marked as delivered by the carrier. Please contact the shipping carrier directly if this occurs.